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Ameriwell Care

A care agency site that feels as personal as the care itself.

Client
Ameriwell Care
Year
2026
Discipline
Brand Identity
Services
Brand Identity, Brand Guidelines, Web Design, Copywriting, WordPress Build

01

The challenge

Most care agency websites read like insurance paperwork, and Ameriwell were about to commission another one.

02

What we did

A brand and a site built from one line the client said out loud in the first meeting.

01

The line that became the brand

Most care agency websites read like insurance paperwork. Stock photography of smiling nurses, a bulleted list of services, a contact form nobody wants to fill in. The category had trained families to expect something clinical at exactly the moment they were least able to tolerate it.

The concept came out of the client's own words in the first meeting: a circle of support, because a circle goes on forever. We built the identity around that line rather than around a service list, and the mark itself became a ring of overlapping figures.

Moodboard — warmth over clinical sterility
Primary palette: Fresh Ocean Blue, Deep Blue, Charcoal, Cultured
Approved pairings, checked for contrast

02

An identity built to survive a hundred touchpoints

Ameriwell needed a system, not a logo. The same mark has to hold on a caregiver's ID badge, a state compliance form, a bus shelter and an Instagram story — often reproduced by someone who has never seen the guidelines.

So the identity ships as a full book: primary logo, logotype and brandmark, with the failure cases drawn out explicitly. Avenue carries the headlines, Instrument Sans does the working copy.

Primary logotype
The system, and how not to use it
Avenue — headlines and calls to action
Instrument Sans — body, UI and forms

03

Two front doors, equal billing

Families hiring a caregiver and people becoming one matter equally to this business. Most agencies bury recruitment behind a careers link; here the two audiences share the hero, side by side.

The rest of the homepage follows the same logic. One editorial headline, a full-bleed moment between two real people rather than a lobby photograph, and the care process drawn as a path that opens with a real conversation — because that is genuinely how they work. There is not a single exclamation mark on the page.

The homepage
Care shown as a path, not a pitch
Testimonials from families

04

An illustration system instead of stock photography

Every service page needed to show what the support actually looks like — helping someone cook, getting the vacuuming done, sitting down for a conversation. Photographing that honestly is close to impossible: it is people's homes, and it is private.

So the services run on a set of looping vector animations drawn in the brand's own two blues. They show the work without asking anyone to perform it for a camera, and because they are drawn rather than shot, the system extends to a new service whenever one is added.

Home-based support
Family-based support
Behaviour support
Community-based support
Therapy services

05

Out in the world

The system was handed over as artwork and rules together, so the client's own team could keep applying it without coming back to us for every asset.

Business cards
Correspondence
Uniform
Wayfinding and signage
Social templates
Digital assets and app screens

Our role on the project

Strategy

  • Positioning
  • Concept and naming of the idea
  • Messaging and tone of voice
  • Audience mapping

Design

  • Visual identity
  • 30-page brand guidelines
  • Web design
  • Stationery and signage
  • Social templates

Build

  • WordPress theme
  • Content modelling
  • Accessibility pass
  • Handover and training